Privacy Policy

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Privacy Policy for www.360cleaning.biz

Effective Date: 11/27/2024

Introduction

At 360 Cleaning NC, LLC., operated by Martha Lembert, we are deeply committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you use our website, www.360cleaning.biz, or interact with us in any way. We comply with all applicable privacy laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and the privacy policies of platforms like Google and Facebook.

By using this website, you consent to the practices described in this policy. If you do not agree, please discontinue the use of our site.

Information We Collect

We collect the following types of information to provide and improve our services:

1. Personal Information

• Name

• Email address

• Phone number

• Address (when submitting service inquiries)

• Any other information you voluntarily provide through contact forms, subscriptions, or service requests

2. Non-Personal Information

• IP address

• Browser type and version

• Device type

• Referring and exit pages

• Time and date of your visit

• Geographic location

3. Payment Information

If you make payments through our website or affiliated platforms, payment processors may collect and store your financial information in compliance with PCI DSS standards.

How We Use Your Information

We process your information for the following purposes:

1. Service Delivery: To respond to your inquiries, fulfill your requests, and provide the services you requested.

2. Marketing and Communication: To send promotional messages, updates, and other relevant content (with your explicit consent, as required by law).

3. Analytics and Performance Improvement: To analyze site usage and enhance user experience.

4. Compliance and Legal Requirements: To meet obligations under applicable laws, regulations, and industry standards.

5. Fraud Prevention: To detect, prevent, and address fraud or security breaches.

We will not use your information for purposes that are not disclosed in this policy without your prior consent.

How We Share Your Information

We only share your information under the following circumstances:

1. Service Providers:

We partner with third-party providers (e.g., payment processors, web hosts, analytics providers) who assist in operating our business. These providers are contractually obligated to protect your data.

2. Advertising and Analytics Partners:

We may share information with platforms such as Google Ads, Facebook, or other advertising services to show you relevant ads based on your activity.

3. Legal Obligations:

We may disclose information if required to do so by law, regulation, or legal process, or to protect the safety, rights, or property of 360 Cleaning NC, its users, or others.

4. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity under similar terms of this policy.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. These tools allow us to:

• Recognize you when you revisit our site

• Personalize content and ads

• Analyze website traffic and user behavior

• Deliver targeted ads based on your browsing activity

Third-Party Tracking

We use Google Analytics and Facebook Pixels to collect anonymized data about user behavior. These platforms may use cookies to provide insights and deliver ads tailored to your interests. You can opt out of interest-based advertising by adjusting your preferences in Google’s Ad Settings or Facebook’s Ad Preferences.

You can manage or disable cookies through your browser settings. However, doing so may impact the functionality of certain features on our website.

Measures to Secure Your Information

We prioritize the security of your personal data and implement the following measures:

1. Encryption: Secure Socket Layer (SSL) encryption protects data transmitted through our website.

2. Restricted Access: Only authorized personnel with legitimate business purposes can access your information.

3. Monitoring: We monitor our systems to detect and prevent unauthorized access or vulnerabilities.

4. Third-Party Compliance: All partners and service providers are required to adhere to strict data security standards.

While we take significant steps to protect your information, no system can guarantee 100% security. You are responsible for maintaining the confidentiality of your account credentials, if applicable.

Your Rights (GDPR and CCPA Compliance)

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the data we have about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request deletion of your data, subject to legal obligations.

• Data Portability: Request a copy of your data in a portable format.

• Opt-Out: Opt out of direct marketing or targeted advertising.

To exercise these rights, please contact us at 360cleaningnc@gmail.com.

Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Martha Lembert

360 Cleaning NC, LLC.

Website: www.360cleaning.biz

Email: 360cleaningnc@gmail.com

Phone: 919-685-2671

Thank you for trusting 360 Cleaning. Your privacy and trust are of utmost importance to us.