Privacy Policy

Last Updated: September 29, 2026

At 360 Cleaning NC, LLC (“360 Cleaning,” “we,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect
We collect information that you provide directly to us when you book a service or contact us through our website, including:

• Contact Info: Name, email address, and phone number.
• Service Info: Home or business address and specific cleaning requirements.
• Payment Info: Payment details are processed securely through third-party payment processors. We do not store full credit card numbers on our servers.

2. How We Use Your Information

• To schedule and complete cleaning appointments.
• To send booking confirmations, reminders, and invoices.
• To communicate updates about our services in the Raleigh-Durham area.
• To improve our website and customer experience.

3. Sharing of Information
We do not sell, rent, or lease your personal information to third parties. We may share information with trusted service providers (such as payment processors or scheduling software) only to perform tasks on our behalf. This sharing does not include text messaging opt-in data or consent, as described in Section 8.

4. Cookies and Tracking
Our website may use cookies to improve your experience. You can set your web browser to refuse cookies, but some parts of the site may not work properly as a result.

5. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

6. Your Rights
You have the right to request access to the personal information we hold about you, or to request that we delete your information from our records.

7. Changes to This Policy
360 Cleaning NC, LLC may update this Privacy Policy at any time. The date at the top of this page shows when it was last updated.

8. Text Messaging (SMS)
360 Cleaning NC, LLC uses text messaging only to send internal operational alerts to its owner and employees who have opted in by texting the keyword ALERTS to our business number. We do not send text messages to customers or the general public. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Contact Us
If you have questions about this Privacy Policy, please contact us:

Email: 360cleaningnc@gmail.com
Phone: 919-685-2671
Location: Brown Velvet Ln., Apex, NC 27523